A guide to fixing your Tumblr Ask
April 5, 2011
Recently I realised that a few of people have reached my site by searching for solutions to the Tumblr Ask problem. From the search terms, I take it that you are SingTel users facing problems with the Ask/Submit function on Tumblr too.
So to save you all the trouble of emailing the Support Staff on both sides like I did (and waiting months for a reply), here’s a simple guide to solving the problem. I am just gonna screenshot the email SingTel sent me.
Mainly you have to reconfigure your proxy.
SingTel didn’t mention anything about Google Chrome users. However, I have gotten feedback that the steps are similar and it works too. You probably just have to figure out where your proxy options are and change it. Same goes for users of Mac and other browsers.
I use Mozilla Firefox –
Enter proxy.singnet.com.sg and 8080 into the respective fields that I’ve outlined. Don’t change anything else, leave them as it is and click ok.
As for part b) DNS, I didn’t do anything about it at all because I couldn’t find the options SingTel stated at all. But I don’t think you need it anyway since I didn’t. Anyway my Tumblr Ask and Submit functions worked fine again after I followed the part a) instructions. Hope same goes for you and if it still doesn’t work, contact SingTel and also if possible, leave a comment to let me know.
Good luck everyone! 🙂