A guide to fixing your Tumblr Ask
Recently I realised that a few of people have reached my site by searching for solutions to the Tumblr Ask problem. From the search terms, I take it that you are SingTel users facing problems with the Ask/Submit function on Tumblr too.
So to save you all the trouble of emailing the Support Staff on both sides like I did (and waiting months for a reply), here’s a simple guide to solving the problem. I am just gonna screenshot the email SingTel sent me.
Mainly you have to reconfigure your proxy.
SingTel didn’t mention anything about Google Chrome users. However, I have gotten feedback that the steps are similar and it works too. You probably just have to figure out where your proxy options are and change it. Same goes for users of Mac and other browsers.
I use Mozilla Firefox -
Enter proxy.singnet.com.sg and 8080 into the respective fields that I’ve outlined. Don’t change anything else, leave them as it is and click ok.
As for part b) DNS, I didn’t do anything about it at all because I couldn’t find the options SingTel stated at all. But I don’t think you need it anyway since I didn’t. Anyway my Tumblr Ask and Submit functions worked fine again after I followed the part a) instructions. Hope same goes for you and if it still doesn’t work, contact SingTel and also if possible, leave a comment to let me know.
Good luck everyone! :)
Tags: Tumblr
This entry was posted on Tuesday, April 5th, 2011 at 11:42 pm and is filed under Others. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
10:56 pm on April 21st, 2011
Hi can you pls reupload the Singtel proxy instructions pictures? There’s plenty of free image uploading sites that don’t delete the pictures uploaded eg postimage.org, tinypic. Photobucket is not very reliable.
11:05 pm on April 21st, 2011
Emailed you!
11:36 pm on April 21st, 2011
Thanks so much! Have a lovely easter :)
11:16 pm on August 8th, 2011
great info! a million thanks! :)
12:51 pm on August 27th, 2011
uhhhhhhhhhh……..this is useful for my mozilla thanks! but anyone could help with google chrome >.<
11:38 pm on January 30th, 2012
thank you sooo much!!!
3:21 pm on March 11th, 2012
if im using starhub, would still help as well?
7:11 pm on March 12th, 2012
Sorry I’m not sure, but you can try.
8:01 pm on March 16th, 2012
it doesn’t work with me :( i tried it several times but i still can’t access the ask/submit links to any of the blogs that i follow. at first it was just some of the blogs, but now it’s all of them. :(
7:22 pm on March 17th, 2012
Are you a SingTel user?
6:06 pm on March 19th, 2012
No, i don’t think so. :( sorry to bother you :( i tried looking for proxy settings here in my country but i don’t know how to put those in :(
7:49 pm on March 26th, 2012
Try emailing them! Sorry I can’t help, because different countries have different IP addresses. Hope you find a solution soon :)
1:50 am on March 31st, 2012
I love you for this. Thank you. :)
8:50 am on April 11th, 2012
i have google chrome, and i followed the internet explorer walkthrough.
everything went right until i tried reloading chrome.
i needed to change my proxy settings back to normal, meaning uncheck use a proxyserver for your lan and check automantically detect settings.
fortunately, internett and chrome is up and running, and as an added bonus, tumblr ASKs now Works!!
thanks man!
8:52 am on April 11th, 2012
forget what i just said…
tumblr ASK only works in offline mode now…. ;A;
i still get that sorry, unavailble feature pop up on the asks when im logged in! whyyyyy….. T___T
12:12 am on April 13th, 2012
Are you a SingTel user? It only works if you reside in Singapore and your Internet Service Provider is SingTel. If you are not a SingTel user, email your Internet Service Provider to enquire :)
11:40 pm on April 29th, 2012
Hello thank you so much! I followed your advice and now I can send messages to ppl using my lap top! :) I was wondering, do you know how to do this on the iPhone? Cos I use my iPhone alot for tumblr, and the same problem persists :( Thank you so much in advance! :) xx
2:07 pm on May 1st, 2012
thank you :)
9:52 am on May 4th, 2012
what about google chrome!?
9:26 pm on May 4th, 2012
As I’ve mentioned in the post, you just have to figure out where your proxy settings are located and change accordingly.
9:27 pm on May 4th, 2012
Sorry I’m not sure because I don’t use an iPhone, but maybe you can try Googling to see where your proxy settings are located and change accordingly? Or call SingTel to enquire :) Good luck!
11:49 am on May 8th, 2012
hi! i have the same problem too ): but i can’t see the pictures which you put in this post.. can you send them to me? thanks so much :)
10:42 pm on May 8th, 2012
Emailed you :)